HighCare

Operations Portal

12,847

Active Members

10

Health Hubs

234

Renewals Due

89

Claims Pending

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HighCare OPS

Santhosh M

SM

Good morning, Santhosh 👋

Here's what's happening today — 21 May 2026

Active Members

12,847

↑ 3.2% this month

Plans Expiring Soon

234

Within 30 days

Claims Pending

89

Awaiting review

Revenue This Month

₹42.3L

↑ 8.1% vs last month

Recent CustomersView all

Customer	Plan	Status	Expiry
Ramesh L HC-2382933	Smart Diamond Family	Active	20 Nov 2026
Priya Sharma HC-2391044	Smart Silver Self	Renewal Due	02 Jun 2026
Arjun Kumar HC-2395210	Smart Diamond Couple	Active	15 Jan 2027
Meena Iyer HC-2398761	Smart Silver Family	Expired	10 Apr 2026

Quick Actions

Onboarding Today

14

new activations

Customers/All Customers

All (12,847) Active (10,234) Renewal Due (234) Expired (891) Onboarding (488)

Customer	HC ID	Plan	Center	Status	Renewal	Action
Ramesh L 7899225484	HC-2382933	Smart Diamond Family 2A+2C	Bannerghatta Rd	Active	20 Nov 2026	View
Priya Sharma 9845012345	HC-2391044	Smart Silver Self	Koramangala	Renewal Due	02 Jun 2026	View
Arjun Kumar 9876543210	HC-2395210	Smart Diamond Couple	JP Nagar	Active	15 Jan 2027	View
Meena Iyer 8765432109	HC-2398761	Smart Silver Family	Malleshwaram	Expired	10 Apr 2026	View
Suresh Babu 7654321098	HC-2401233	Smart Diamond Family 1A+1C	Peenya	Onboarding	—	View
Lakshmi R 9988776655	HC-2403891	Smart Diamond Self	Nagarbhavi	Active	08 Mar 2027	View

Showing 6 of 12,847 customers

RL

Ramesh L

HC ID: 2382933

Center:Bannerghatta Rd ✎

RMN:7899225484

Alt No:✎ Add

NO PAYMENTS PENDING

Plans

Members

Generate Bill

Billing History

Medicine Order

Lab Order

Smart Diamond Family — 2A+2C

68da2d274a8c7a9e0828320d

ACTIVE

Smart Diamond Family — 2A+2C

66fc417cdfecb357e8e512d8

CANCELLED

Plan Details

Name

Smart Diamond Family — 2A+2C

Business A/c

Bangalore Retail Smart Plans

Payment Plan

₹14,218 · Semi-annually

Purchased On

27th Nov 2023

Due Date

20th Nov 2026

GHD Status

Success

Available OPD

₹27,429.96

Total OPD Limit

₹30,000

Cancellation Code

—

Subscription Version

1

Tele Consults

COI: XXXXX | Sum: ₹0 | Validity: 6 Months

Member details available after onboarding.

⚠ COI Endorsement — In Progress

Accidental Insurance

COI: XXXXX | Sum: ₹10,00,000 | Validity: 6 Months

RL

Ramesh L

COI Uploaded: 28/11/2024 08:10 PM

Health Insurance

COI: 920292 | Sum: ₹5,00,000 | Validity: 6 Months

RL

Ramesh

NT

Nayana

KR

Keerthana

SR

Sudeep

COI: 12/12/2025 03:34 PM

RL

Ramesh L

HC ID: 2382933 · RMN: 7899225484

NO PAYMENTS PENDING

Plans

Members

Generate Bill

Billing History

Medicine Order

Lab Order

Ramesh

User ID: 2388535

Nayana

User ID: 2510792

Keerthana

User ID: 2510793

Sudeep

User ID: 2510794

Member DetailsShow Edits

Name

Ramesh L

Date of Birth

31st Mar 1973

Gender

Male

Mother Tongue

Telugu

Relationship to H.S.

Self

Occupation

Enter Occupation

Contact Number

7899225484

📅 03 Jun '25, 06:50 pm

Dr. Geetanjali VCONSULT

CLINIC

BOOKING ID

#04X3ppTSDQ

CREATED

03 Jun '25

STATUS

CANCELLED

📅 20 May '25, 07:10 pm

Dr. Ashwitha R NCONSULT

TELE

BOOKING ID

#kp0xc00r2s

CREATED

20 May '25

STATUS

COMPLETED

📅 20 May '25, 12:50 pm

Dr. Shrunga KRCONSULT

CLINIC

BOOKING ID

#mQpZx1TRw8

CREATED

20 May '25

STATUS

COMPLETED

RL

Ramesh L

HC ID: 2382933

NO PAYMENTS PENDING

Plans

Members

Generate Bill

Billing History

Medicine Order

Lab Order

OPD: 27,429.96 / 30,000

eVitalRx ITEMS

Items	Batch No.	Rate	Qty	Total	Discount	OPD Limit	Amount
No eVitalRx items added yet

OTHER ITEMS

⊕ Apply Coupon

Payment Due₹0

HighCare Cash

Available Balance

0

Use 0 HighCare Cash Save ₹0

⊕ Payment Method

RL

Ramesh L

HC ID: 2382933

Plans

Members

Generate Bill

Billing History

Medicine Order

Lab Order

Order ID

3071083

Duration

20 May 26 – 20 Nov 26

Total Amount

₹14,218

Generated On

02 May 26

Paid On

17 May 26

Due Date

20 May 26

Sale Type

RENEWAL

Status

PAID

Order ID

2964736

Duration

20 Nov 25 – 20 May 26

Total Amount

₹14,218

Paid On

21 Nov 25

Sale Type

RENEWAL

Status

PAID

Order ID

2821049

Duration

20 May 25 – 20 Nov 25

Total Amount

₹14,218

Paid On

22 May 25

Sale Type

RENEWAL

Status

PAID

Claims Management

Review and process insurance claims

All (234) Pending (89) Processing (42) Approved (81) Rejected (22)

Claim ID	Customer	Plan	Amount	Filed On	Type	Status	Action
CLM-20260501	Ramesh L HC-2382933	Smart Diamond Family	₹24,500	01 May 2026	Health	Pending	Review
CLM-20260498	Priya Sharma HC-2391044	Smart Silver Self	₹8,200	28 Apr 2026	OPD	Processing	Review
CLM-20260491	Arjun Kumar HC-2395210	Smart Diamond Couple	₹55,000	20 Apr 2026	IPD	Approved	View
CLM-20260479	Meena Iyer HC-2398761	Smart Silver Family	₹12,750	10 Apr 2026	Health	Rejected	View